{"id":15,"date":"2026-07-24T08:10:17","date_gmt":"2026-07-24T12:10:17","guid":{"rendered":"https:\/\/ssk-research.dev.yconsulting.fr\/home\/"},"modified":"2026-07-24T08:10:17","modified_gmt":"2026-07-24T12:10:17","slug":"home","status":"publish","type":"page","link":"https:\/\/ssk-research.dev.yconsulting.fr\/fr\/","title":{"rendered":"Home"},"content":{"rendered":"<section class=\"wp-block-group home-hero is-layout-flow wp-block-group-is-layout-flow\">\n\t<div class=\"hero-grid\" aria-hidden=\"true\"><\/div>\n\n\t\n\t<div class=\"wp-block-group hero-copy is-layout-flow wp-block-group-is-layout-flow\">\n\t\t<p class=\"eyebrow eyebrow-light wp-block-paragraph\">Research \u00b7 Strategy \u00b7 Experience<\/p>\n\t\t<h1 class=\"wp-block-heading\">Decisions backed<br>by <em>evidence.<\/em><\/h1>\n\t\t<p class=\"hero-lead wp-block-paragraph\">Solving real-world problems through science, culture and technology\u2014with customer experience at the center.<\/p>\n\t\t\n\t\t<div class=\"wp-block-group hero-actions is-layout-flex wp-block-group-is-layout-flex\">\n\t\t\t<div class=\"wp-block-button button button-orange\"><a class=\"wp-block-button__link wp-element-button\" href=\"\/fr\/expertise\/\">Explore our expertise <span aria-hidden=\"true\">\u2197<\/span><\/a><\/div>\n\t\t\t<p class=\"text-link text-link-light wp-block-paragraph\"><a href=\"\/fr\/approach\/\">Discover our approach <span aria-hidden=\"true\">\u2197<\/span><\/a><\/p>\n\t\t<\/div>\n\t\t\n\t<\/div>\n\t\n\n\t\n\t<div class=\"wp-block-group hero-portrait is-layout-flow wp-block-group-is-layout-flow\">\n\t\t\n\t\t<figure class=\"wp-block-image size-full portrait-frame\"><img decoding=\"async\" src=\"https:\/\/ssk-research.dev.yconsulting.fr\/wp-content\/themes\/ssk-research-fse\/assets\/images\/stephanie-sany-kong.png\" alt=\"St\u00e9phanie SANY KONG, Research Analyst and founder\"><\/figure>\n\t\t\n\t\t<div class=\"wp-block-group portrait-caption is-layout-flow wp-block-group-is-layout-flow\">\n\t\t\t<p class=\"wp-block-paragraph\">Founder \/ Research Analyst<\/p>\n\t\t\t<h3 class=\"wp-block-heading\">St\u00e9phanie SANY KONG<\/h3>\n\t\t<\/div>\n\t<\/div>\n\t\n\n\t\n\t<div class=\"wp-block-group hero-note is-layout-flow wp-block-group-is-layout-flow\">\n\t\t<p class=\"wp-block-paragraph\">01<\/p>\n\t\t<p class=\"wp-block-paragraph\">Rigorous insight.<br>Human perspective.<br>Measurable value.<\/p>\n\t<\/div>\n\t\n<\/section>\n\n\n\n<section class=\"wp-block-group statement section is-layout-flow wp-block-group-is-layout-flow\">\n\t<p class=\"eyebrow wp-block-paragraph\">What we do<\/p>\n\t<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\">\n\t\t<h2 class=\"wp-block-heading\">We connect <em>what the data proves<\/em> with what people actually experience.<\/h2>\n\t\t<p class=\"wp-block-paragraph\">SSK Research &amp; Consulting is a research and advisory firm specializing in sector intelligence, business strategy, customer experience and responsible technological transformation.<\/p>\n\t<\/div>\n<\/section>\n\n\n\n<section class=\"wp-block-group capabilities section section-soft is-layout-flow wp-block-group-is-layout-flow\">\n\t\n\t<div class=\"wp-block-group section-heading is-layout-flow wp-block-group-is-layout-flow\">\n\t\t<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\">\n\t\t\t<p class=\"eyebrow wp-block-paragraph\">Integrated expertise<\/p>\n\t\t\t<h2 class=\"wp-block-heading\">One partner.<br>Five connected disciplines.<\/h2>\n\t\t<\/div>\n\t\t<p class=\"text-link wp-block-paragraph\"><a href=\"\/fr\/services\/\">View all services <span aria-hidden=\"true\">\u2197<\/span><\/a><\/p>\n\t<\/div>\n\t\n\n\t\n\t<div class=\"wp-block-group capability-list is-layout-flow wp-block-group-is-layout-flow\">\n\t\t\t\t\t\n\t\t\t<div class=\"wp-block-group capability-row is-layout-flow wp-block-group-is-layout-flow\">\n\t\t\t\t<p class=\"capability-number wp-block-paragraph\">01<\/p>\n\t\t\t\t<h3 class=\"wp-block-heading\">Data Analytics &amp; Market Research<\/h3>\n\t\t\t\t<p class=\"wp-block-paragraph\">Applied research, market intelligence and advanced analysis that turn complex evidence into clear strategic direction.<\/p>\n\t\t\t\t<p class=\"capability-arrow wp-block-paragraph\"><a href=\"\/fr\/services\/\" aria-label=\"Explore Data Analytics &amp; Market Research\">\u2197<\/a><\/p>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\n\t\t\t<div class=\"wp-block-group capability-row is-layout-flow wp-block-group-is-layout-flow\">\n\t\t\t\t<p class=\"capability-number wp-block-paragraph\">02<\/p>\n\t\t\t\t<h3 class=\"wp-block-heading\">Business Strategy &amp; Development<\/h3>\n\t\t\t\t<p class=\"wp-block-paragraph\">Business models, growth plans and market alignment designed around real organizational and commercial conditions.<\/p>\n\t\t\t\t<p class=\"capability-arrow wp-block-paragraph\"><a href=\"\/fr\/services\/\" aria-label=\"Explore Business Strategy &amp; Development\">\u2197<\/a><\/p>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\n\t\t\t<div class=\"wp-block-group capability-row is-layout-flow wp-block-group-is-layout-flow\">\n\t\t\t\t<p class=\"capability-number wp-block-paragraph\">03<\/p>\n\t\t\t\t<h3 class=\"wp-block-heading\">CX, UX &amp; Journey Design<\/h3>\n\t\t\t\t<p class=\"wp-block-paragraph\">End-to-end experiences shaped around customer needs, business objectives, culture and measurable performance.<\/p>\n\t\t\t\t<p class=\"capability-arrow wp-block-paragraph\"><a href=\"\/fr\/services\/\" aria-label=\"Explore CX, UX &amp; Journey Design\">\u2197<\/a><\/p>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\n\t\t\t<div class=\"wp-block-group capability-row is-layout-flow wp-block-group-is-layout-flow\">\n\t\t\t\t<p class=\"capability-number wp-block-paragraph\">04<\/p>\n\t\t\t\t<h3 class=\"wp-block-heading\">Digital Solutions &amp; AI<\/h3>\n\t\t\t\t<p class=\"wp-block-paragraph\">Responsible digital transformation, automation and AI integration grounded in human and operational realities.<\/p>\n\t\t\t\t<p class=\"capability-arrow wp-block-paragraph\"><a href=\"\/fr\/services\/\" aria-label=\"Explore Digital Solutions &amp; AI\">\u2197<\/a><\/p>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\n\t\t\t<div class=\"wp-block-group capability-row is-layout-flow wp-block-group-is-layout-flow\">\n\t\t\t\t<p class=\"capability-number wp-block-paragraph\">05<\/p>\n\t\t\t\t<h3 class=\"wp-block-heading\">Training &amp; Capability Development<\/h3>\n\t\t\t\t<p class=\"wp-block-paragraph\">Structured, immersive learning programs that build strategic, relational and experiential skills.<\/p>\n\t\t\t\t<p class=\"capability-arrow wp-block-paragraph\"><a href=\"\/fr\/services\/\" aria-label=\"Explore Training &amp; Capability Development\">\u2197<\/a><\/p>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t<\/div>\n\t\n<\/section>\n\n\n\n<section class=\"wp-block-group roi-section section is-layout-flow wp-block-group-is-layout-flow\">\n\t<div class=\"wp-block-group roi-visual is-layout-flow wp-block-group-is-layout-flow\">\n\t\t<span class=\"roi-ring ring-one\" aria-hidden=\"true\"><\/span><span class=\"roi-ring ring-two\" aria-hidden=\"true\"><\/span><span class=\"roi-ring ring-three\" aria-hidden=\"true\"><\/span>\n\t\t<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\">\n\t\t\t<h3 class=\"wp-block-heading\">ROI<\/h3>\n\t\t\t<p class=\"wp-block-paragraph\">of experience<\/p>\n\t\t<\/div>\n\t<\/div>\n\t<div class=\"wp-block-group roi-copy is-layout-flow wp-block-group-is-layout-flow\">\n\t\t<p class=\"eyebrow eyebrow-light wp-block-paragraph\">The business case<\/p>\n\t\t<h2 class=\"wp-block-heading\">Experience is not a soft metric. It is a strategic asset.<\/h2>\n\t\t<p class=\"wp-block-paragraph\">Exceptional, sustainable experiences increase loyalty, strengthen trust, optimize operations and create human value that can be measured.<\/p>\n\t\t<ul class=\"wp-block-list metric-list\">\n\t\t\t<li><span>01<\/span>Customer value &amp; loyalty<\/li>\n\t\t\t<li><span>02<\/span>Brand trust &amp; differentiation<\/li>\n\t\t\t<li><span>03<\/span>Operational effectiveness<\/li>\n\t\t\t<li><span>04<\/span>Durable, measurable impact<\/li>\n\t\t<\/ul>\n\t<\/div>\n<\/section>\n\n\n\n<section class=\"wp-block-group analyst section is-layout-flow wp-block-group-is-layout-flow\">\n\t<div class=\"wp-block-group analyst-image is-layout-flow wp-block-group-is-layout-flow\">\n\t\t<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/ssk-research.dev.yconsulting.fr\/wp-content\/themes\/ssk-research-fse\/assets\/images\/stephanie-sany-kong.png\" alt=\"Portrait of St\u00e9phanie SANY KONG\"><\/figure>\n\t\t<p class=\"image-marker wp-block-paragraph\">SSK \/ 01<\/p>\n\t<\/div>\n\t<div class=\"wp-block-group analyst-copy is-layout-flow wp-block-group-is-layout-flow\">\n\t\t<p class=\"eyebrow wp-block-paragraph\">Meet the Research Analyst<\/p>\n\t\t<h2 class=\"wp-block-heading\">St\u00e9phanie<br>SANY KONG<\/h2>\n\t\t<p class=\"role wp-block-paragraph\">Research Analyst \/ Founder<\/p>\n\t\t<p class=\"analyst-lead wp-block-paragraph\">St\u00e9phanie brings a disciplined analytical lens and a deep sensitivity to the human, cultural and operational realities behind every decision.<\/p>\n\t\t<p class=\"wp-block-paragraph\">Her work connects research intelligence with practical strategy\u2014helping leaders transform complex questions into confident action and better experiences.<\/p>\n\t\t<div class=\"wp-block-group analyst-links is-layout-flex wp-block-group-is-layout-flex\">\n\t\t\t<p class=\"text-link wp-block-paragraph\"><a href=\"\/fr\/contact-us\/\">Connect with St\u00e9phanie <span aria-hidden=\"true\">\u2197<\/span><\/a><\/p>\n\t\t\t<p class=\"wp-block-paragraph\">Research \u00b7 Strategy \u00b7 Experience<\/p>\n\t\t<\/div>\n\t<\/div>\n<\/section>\n\n\n\n<section class=\"wp-block-group method-teaser section section-soft is-layout-flow wp-block-group-is-layout-flow\">\n\t<div class=\"wp-block-group section-heading is-layout-flow wp-block-group-is-layout-flow\">\n\t\t<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\">\n\t\t\t<p class=\"eyebrow wp-block-paragraph\">A clear methodology<\/p>\n\t\t\t<h2 class=\"wp-block-heading\">From complexity<br>to continuous value.<\/h2>\n\t\t<\/div>\n\t\t<p class=\"wp-block-paragraph\">Every engagement follows a proven, adaptable five-step process\u2014from inquiry to measurable improvement.<\/p>\n\t<\/div>\n\t<div class=\"wp-block-group method-line is-layout-flow wp-block-group-is-layout-flow\">\n\t\t\t\t\t<div class=\"wp-block-group method-mini is-layout-flow wp-block-group-is-layout-flow\">\n\t\t\t\t<p class=\"wp-block-paragraph\">01<\/p>\n\t\t\t\t<h3 class=\"wp-block-heading\">Understand<\/h3>\n\t\t\t<\/div>\n\t\t\t\t\t<div class=\"wp-block-group method-mini is-layout-flow wp-block-group-is-layout-flow\">\n\t\t\t\t<p class=\"wp-block-paragraph\">02<\/p>\n\t\t\t\t<h3 class=\"wp-block-heading\">Clarify<\/h3>\n\t\t\t<\/div>\n\t\t\t\t\t<div class=\"wp-block-group method-mini is-layout-flow wp-block-group-is-layout-flow\">\n\t\t\t\t<p class=\"wp-block-paragraph\">03<\/p>\n\t\t\t\t<h3 class=\"wp-block-heading\">Design<\/h3>\n\t\t\t<\/div>\n\t\t\t\t\t<div class=\"wp-block-group method-mini is-layout-flow wp-block-group-is-layout-flow\">\n\t\t\t\t<p class=\"wp-block-paragraph\">04<\/p>\n\t\t\t\t<h3 class=\"wp-block-heading\">Activate<\/h3>\n\t\t\t<\/div>\n\t\t\t\t\t<div class=\"wp-block-group method-mini is-layout-flow wp-block-group-is-layout-flow\">\n\t\t\t\t<p class=\"wp-block-paragraph\">05<\/p>\n\t\t\t\t<h3 class=\"wp-block-heading\">Improve<\/h3>\n\t\t\t<\/div>\n\t\t\t<\/div>\n\t<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\"><div class=\"wp-block-button button button-dark\"><a class=\"wp-block-button__link wp-element-button\" href=\"\/fr\/approach\/\">See how we work <span aria-hidden=\"true\">\u2197<\/span><\/a><\/div><\/div>\n<\/section>","protected":false},"excerpt":{"rendered":"<p>Research \u00b7 Strategy \u00b7 Experience Decisions backedby evidence. Solving real-world problems through science, culture and technology\u2014with customer experience at the center. Discover our approach \u2197 Founder \/ Research Analyst St\u00e9phanie SANY KONG 01 Rigorous insight.Human perspective.Measurable value. What we do We connect what the data proves with what people actually experience. SSK Research &amp; Consulting [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"ssk-canvas","meta":{"footnotes":""},"class_list":["post-15","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/ssk-research.dev.yconsulting.fr\/fr\/wp-json\/wp\/v2\/pages\/15","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ssk-research.dev.yconsulting.fr\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ssk-research.dev.yconsulting.fr\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ssk-research.dev.yconsulting.fr\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ssk-research.dev.yconsulting.fr\/fr\/wp-json\/wp\/v2\/comments?post=15"}],"version-history":[{"count":1,"href":"https:\/\/ssk-research.dev.yconsulting.fr\/fr\/wp-json\/wp\/v2\/pages\/15\/revisions"}],"predecessor-version":[{"id":31,"href":"https:\/\/ssk-research.dev.yconsulting.fr\/fr\/wp-json\/wp\/v2\/pages\/15\/revisions\/31"}],"wp:attachment":[{"href":"https:\/\/ssk-research.dev.yconsulting.fr\/fr\/wp-json\/wp\/v2\/media?parent=15"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}